Privacy Policy

This Privacy Policy describes how Chad Conner handles information associated with the optional SMS messaging program for orthopedic patient-reported outcome surveys.

Information We Collect

In connection with the SMS messaging program, we may collect and maintain information including:

• Your mobile phone number
• Your consent or preference to receive SMS messages
• The date or time that SMS consent is documented
• Information relating to the delivery of SMS messages, such as message status and opt-out requests
• Information you provide when completing linked patient-reported outcome surveys

How We Use Information

Information associated with the SMS program is used to:

• Send links to orthopedic patient-reported outcome surveys
• Send reminders when surveys are due
• Maintain your communication preferences
• Process requests to stop or receive help with SMS messages
• Administer and support the orthopedic outcomes program

SMS messages are not used for advertising or promotional marketing.

SMS Privacy

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Information may be processed by service providers used to operate the messaging and survey systems when necessary to provide these services. Such information is not provided to those service providers for their own marketing purposes.

SMS Frequency and Charges

Message frequency varies depending on your treatment and follow-up schedule.

Message and data rates may apply.

Your Choices

Participation in SMS messaging is optional. Choosing not to receive text messages does not affect your medical care or your ability to participate in the orthopedic outcomes program.

You may opt out of SMS messages at any time by replying STOP.

For assistance with SMS messaging, reply HELP or contact the office at (254) 752-9638.

SMS Terms

Please review the SMS Terms & Conditions for additional information about the SMS messaging program.

Contact

Questions regarding this SMS Privacy Policy may be directed to: